Why Is My Mail App Not Working On Mac



I have a Mac Mini running OSX 10.7.5 and Mac Mail 5.3. After receipt of each email from Verizon about changing my email settings, I did as I was told. The first time I could not send or receive mail, so I went back to the old settings and everything was fine. The second time, I visited the forum, re. See also: Mail App Keeps Crashing. 2- Set up your email account using IMAP. Please note that this process will delete your messages and will no longer available on your Mac. But do not worry, your mails will not be removed from Google’s servers, you can still access your mails via gmail.com web site. Here is how: Open the Mail App; Click Mail. The Mail app on my Mac stopped displaying message body once the message is opened. I can still see the message body in the message preview in each mailbox, but when I click (or double click) on a specific message, the message body is blank in the new window.

Force quit the app, then open it again

  • iPhone, iPad, iPod touch: Force the app to close.
  • Apple Watch: With the app open, press and hold the side button to show the power options. Then press and hold the Digital Crown to quit the app.
  • Apple TV: Double press the TV/Home button and swipe left or right to find the app with the issue. Then swipe up to close the app. You can’t force apps to quit on Apple TV (3rd generation).

Restart your device

Restart your iPhone, iPad, iPod touch, Apple Watch, or Apple TV. Then open the app to see if it works as expected.

Check for updates

Make sure that your device has the latest version of iOS or iPadOS, watchOS, or tvOS. Then check for app updates.

  • iPhone, iPad, iPod touch, or Apple Watch: You can manually update apps. You might need a Wi-Fi connection to update some apps on your iPhone, iPad, or iPod touch.
  • Apple TV: Go to Settings > Apps and turn on Automatically Update Apps. If you don't have automatic updates turned on, you can open the App Store, go to the Purchased tab, and open an app's product page to see if an update is available.
Why Is My Mail App Not Working On Mac

Reinstall the app

  • iPhone, iPad, iPod touch: Open the Settings app. Tap General, then tap iPhone Storage (or iPad Storage). Tap the affected app, then tap Offload app. Tap Offload app again. Wait a moment for the app to offload, then tap Reinstall App.
  • Apple TV: Highlight the app on the Home screen, then press and hold the Touch surface until the app jiggles. Press Play/Pause, then select Delete. Open the App Store and redownload the app. Some apps require subscriptions for activation. If you can't activate the app or you don’t remember your sign-in information, contact the app developer.
  • Apple Watch: Open the Watch app on your iPhone and tap the My Watch tab. Scroll to the app you want to remove, then tap it. Turn off Show App on Apple Watch, and wait for it to disappear from your watch's Home screen. To reinstall the app, scroll down to Available Apps in the My Watch tab and tap Install.

Contact the app developer

If you're having an issue with an Apple app, contact Apple Support. If it's a third-party app, contact the app developer.

Learn more

  • Get help with unfamiliar charges and in-app purchases.
  • If you can’t install or update an app, or if it’s stuck waiting, learn what to do.
  • Get help with audio, video, or power on Apple TV.
Why

Question: I recently started using a Mac computer, so I don’t know what to do while encounter problems with Mail on Mac?

Mac Mail can be useful for browsing your recent emails without going through the hassle of opening a browser to check them. But like most apps, it’s not perfect. Every so often you might experience a few problems with Mac Mail such as your inbox not syncing correctly or being unable to send emails, but we’ll be looking at some common Mac Mail problems and how to fix them.

Top 1 Issue: Mac Mail Not Showing New Messages in Inbox?

Why Is My Mail App Not Working On Mac

The first issue that a lot of users complain about is that their new messages aren’t appearing in their inbox. This is the first common problem and here are the solutions for it.

Why is my mail app not working on macbook

Fix 1 - Delete Your Mail Account and Add It back

Why Is My Mail App Not Working On Macbook Pro

  1. Go to “Mail > Preferences”, select “Account”, and click on your mail account.
  2. Click the “-“ symbol and approve the removal.
  3. Simply click the “+” symbol, enter your account information, and click “OK”.

Fix 2 - Use the “Rebuild” Feature

  1. Open the Mac Mailbox application.
  2. Click the appropriate mailbox from the left sidebar.
  3. Select “Mailbox > Rebuild”.

Fix 3 - Delete “Sender Unknown”

  1. Right-click on your email account.
  2. Click “Get Account Info”.
  3. Look for “Sender Unknown” emails and remove them from the server.

Fix 4 - Restart Mail App and Reset Your Account

  1. Select “Home > Library > Preferences”.
  2. Locate and copy “com.apple.mail.plist” to your desktop.
  3. Open the Mail app and re-enter your account information.

These four solutions will fix the Mac Mail problems you're experiencing. It is just a matter of finding out which is most effective.

Top 2 Issue: Why Is My Mail Not Opening on Mac?

The worst of the Mac Mail problems is if you aren’t able to open your emails at all. Use the solutions below to fix this.

Fix 1 - Official Way If You Can’t Open Mail on Mac

Why is my mail app not working on macbook
  1. Open a “Finder” window and click “Applications”.
  2. Double-click on “Mail” to open the official app.
  3. This ensures you are opening the correct version.

Fix 2 - Remove “com.apple.mail.savedState” Folder

Why Is My Mail App Not Working On Macbook Air

  1. Exit the Mail application and open up a Finder window.
  2. Go to the file path “/Library/Saved Application State/com.apple.mail.savedState”.
  3. Delete the system file “com.apple.mail.savedState”.

Top 3 Issue: Why Is My Email Stuck in Outbox for Mac?

Another problem with Mac Mail is that emails get stuck in the Outbox rather than sending. This can be frustrating although there are a few fixes you can try.

Fix 1 - Restart Your Mail & Mac

  1. Quit the Mail app and turn off your computer.
  2. Wait a few minutes.
  3. Turn on your Mac and sign into your email account on the Mail application.

After fixing this mail problem Mac, you should be able to access your mail once again.

Tip: What If Your Mail Data on Mac Is Missing Unexpectedly

Although for now we cannot offer a reliable way to recover the lost/missing Mail data on Mac, we can provide a professional solution- iMyFone D-Port Pro to extract data from your iCloud backup including contacts, messages, notes and etc. to computer if you have this kind of need. Of course, the mail information will be supported later.

  • Restore data from iTunes and iCloud backups.
  • Take iOS backups without overwriting your previous backups.
  • Compatible with most iOS data types.
  • Easy to use and available for both Mac and Windows computers.

Extract All Data You Need from An iCloud Backup

Each of these features are useful for different situations and if you follow the steps below, we’ll show you how to get data from your iCloud backup.

  1. Click on the “Extract Data from Backup” feature and then “Download iCloud Backup”.
  2. Sign into your iCloud account and from the list of backups that are then shown, choose the most recent one that contains the data you want to view.
  3. Select the relevant data types and click “Next”. The backup will then be downloaded and from the list of data shown, check the box next to the specific files that you want to extract. Click “Extract” and choose a file location to save them.

It’s that simple. So, if you want to restore your available iCloud backup, don’t worry. iMyFone D-Port Pro is a very flexible tool which allows you to make it with ease.

Back up Your Device to Prevent Data Loss before Fixing

Why Is My Mail App Not Working On Mac

If you’re afraid of losing your data on your iPhone/iPad, then take regular iOS backups. You are also allowed to use iMyFone D-Port Pro to do this.

Why Is My Mail App Not Working On Mac Computer

  1. Connect your iPhone and click “Back Up & Export from Device” on the left panel.
  2. Select the “Make a Full Backup” feature and read the info that is shown.
  3. Click “Back Up” when you’re ready to continue. Don’t disconnect your iPhone during backing up.

Why Is My Mail App Not Working On Mac Os

Take a backup at least once a week as data loss can occur at any moment without any warning.

Why Is My Mail App Not Working On Mac Pro

To Conclude

Why Is My Mail App Not Working On Mac Windows 10

Go ahead and try the relevant solutions above. Problems with Mac Mail are common, so finding a solution that works won’t be challenging. Feel free to leave a comment below and tell us if you have any other suggestions that we haven’t mentioned.